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How to Contact Us To request an ID card, certificate of insurance, request a call-back regarding changes to your policy or report a claim: Email us at: Personal Insurance: melanie@haddockinsurance.com Commercial Insurance: darla@haddockinsurance.com, or ray@haddockinsurance.com Accounting & General Inquiries: Fax us at: 303-926-8606 Call Us: 303-926-8600 Visit our office: 287 Century Circle, Suite 101, Louisville, CO. 80027 Our office hours are 8:00 A.M. to 5:00 P.M., Monday - Friday. Other hours available by appointment. How to locate our office: Take the McCaslin/Superior exit from Hwy 36 and go north to Century Drive. Turn left and take the second left onto Century Circle. We are in the building next to the veterinarian. From South Boulder Road, turn right on McCaslin, right onto Century Drive and left on the second street called Century Circle. Please Note: Insurance coverage cannot be bound without confirmation from our office. We know our hours may not always be our customers’ hours, and that sometimes problems arise when our office is not open. If you have a billing problem or claim, you can contact some of the insurance carriers direct for guidance at these numbers: To Report Claims After Hours
Continental Western/Union 866-232-6724 (after hours) or 800-456-7688 during working hours. Billing Information Payments can be mailed to: If you have lost your payment stub, you can make an e-check payment in our office or Billing Inquiries: You can also make payments in our office with e-check or credit card. Billing inquiries or to make credit card payments: For emergencies after hours regarding billing or claims, contact Ray or Joan Haddock at 303-499-3747. Welcome - Staff
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